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How to close or permanently delete your Etsy account and remove your data from the independent seller platform

February 19, 2021
Reading Time:3min read

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Whether you want to start fresh with a new account or you simply no longer want to shop on the platform, Etsy allows users to close or even entirely delete their accounts.

Which option you choose depends on your personal preferences, but only permanently deleting your account will remove all of its associated details and information from Etsy’s servers. 

Quick tip: If you plan to open a new Etsy account with your current account’s email, you’ll need to change the email address at least seven days before closing it. 

Here’s how to close or delete your Etsy account

How to close your Etsy account

1. After signing in to your Etsy account, click the profile icon in the top left. 

Close Etsy Account 1

2. Select Account settings from the dropdown menu. 

Close Etsy Account 2

3. In the menu on the left-hand side of your screen, click Settings if it isn’t already selected. 

4. Scroll down to the bottom of the page until you find the “Close your account” section. 

Quick tip: The “Close your account” section is located beneath the “Change email” section. 

5. Click Close account.

Close Etsy Account 3

6. If you want to reopen your account at any time, sign back in or contact Etsy support. 

What happens when you close your Etsy account 

Closing your Etsy account is not a permanent action and can be undone. But the platform will take specific steps once you decide to close. Here’s what you should know. 

 

  • Inactivity: When you close your Etsy account, it will be deemed inactive until you decide to reopen. 
  • Profile removal: Closing your Esty account will remove your profile from the site. That means it won’t appear anywhere on the Etsy platform. 
  • Non-delivery cases: Etsy will close any of the non-delivery cases you still have open. 
  • Account settings: Because closing your Etsy account doesn’t permanently delete your data, your account settings will remain, and your username will not be usable by someone else. 

How to permanently delete your Etsy account and data

1. At the top of your Account settings page, select the Privacy tab. 

2. Scroll down to the Permanently close and delete your Etsy account section. 

3. Click Request deletion of your data to permanently close and delete your Etsy account and all of its relevant data. 

Close Etsy Account 4

Related coverage from Tech Reference:

  • How to delete an Etsy seller account and close your shop, even if you have outstanding orders to complete

  • What is Etsy? Everything you need to know before buying or selling on the handmade and vintage e-commerce platform for independent creators

  • How to sell on Etsy, the online marketplace for handmade and vintage items

  • How to leave a review on Etsy to give a seller feedback on your purchase and help other users

  • How to open a case on Etsy to get a refund, replacement, or have an item re-shipped

SEE ALSO: The best places to buy art and craft supplies for items in your Etsy shop

Join the conversation about this story »

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Originally published at https://www.businessinsider.com/how-to-delete-etsy-account on February 19, 2021 8:49 pm.

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